 |
Policies
-
Cancellations - Should a cancellation or date be necessary, we request a minimum of 24 hour notice. Customers scheduling more than 1 service will be asked to hold their reservation with a credit card. There will be a 50% charge applied to the credit card for a no show.
-
Gratuities - tipping is left to the discretion of our clients. Packages and gift certificates do not include gratuities.
-
Payment Options - We accept cash, local Personal Checks, and major credit cards.
-
We request that you disclose any medical condition and/or prescription medications you are taking as some services may contradict.
-
In keeping with our commitment to cleanliness, safety and hygiene, we sterilize and sanitize equipment for all services and treatments.
-
We regret that we cannot be responsible for loss or damage of personal articles. Please keep all valuables with you during your appointments. Some services require you to change into a robe, lockers are provided for your belongings.
-
We enjoy children. However, in consideration of other spa guests, we request children do not attend your spa services.
-
Prices are subject to change without notice. Call to ensure that the prices listed are current as promotions are held that often affect prices.
-
Gift certificates are available for purchase, please be aware that they are non-refundable. Product purchases can be exchanged.
-
Pre-paid services are non-refundable. A gift certificate shall be issued to be used at a later time. As with any change in service or cancellation, we request a minimum of 24 hour notice.
|
|
